Driver records

Charging records and receipts

Use the session reference to check which charger was used, how much energy was delivered and how the total was calculated.

In this example, 24.00 kWh at BRL 2.00 per kWh gives a charging total of BRL 48.00.

Sample only

What to keep

Keep the site, start time, session reference and final amount.

Match charger activity to the recorded energy and any interruption.

Use vehicle and site details to assign the session under your fleet policy.

Is parking included?

Check the site's tariff. If parking is billed separately, the car park provides its own record.

What if the amount differs from the receipt?

Check the currency, any separate fees and the status of a pre-authorisation. If there is still a difference, contact the provider named on the order.

Match the charger number, start and end times and metered energy. If charging stopped early, compare the delivered energy with the final amount.

Check the unit rate that applied at the start of charging. Parking, service and overstay fees can follow separate rules.

Provide the session reference first. Add the transaction reference if the question is about a payment or refund.